Babaamaajimowinan (Telling of news in different places)

Best Buy lays off some Geek Squad, phone support workers while adding AI

Best Buy laid off Geek Squad field agents, home-theater repair technicians and phone support specialists last week, according to current and former employees.

The layoffs come amid a restructuring that includes new uses for AI in the company, like customer support.

The Richfield-based retailer declined to offer a specific number of cuts to its workforce, but said affected and eligible employees will receive severance, with some offered opportunities to transfer or reapply for jobs at the company.

https://www.startribune.com/best-buy-lays-off-some-geek-squad-phone-support-workers-amid-shift-to-ai/600357853/

 

Reader Comments(0)

 
 
Rendered 05/24/2024 04:17