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IT Support Assistant - Seven Clans Casino TRF


IT Support Assistant

Rate of Pay: DOQ

Location: Thief River Falls, MN

Opens: October 30, 2023

Closes: Open Until Filled


Under the general supervision of the IT Technician and the IT Director, the IT Support Assistant assists in maintaining, repairing, and troubleshooting desktop hardware and software packages; and also assists in supporting and maintaining various technology systems. The ideal candidate will be able to work diligently and accurately and will possess problem-solving skills in order to fix issues and ensure functionality.


• Install computer software and hardware. Troubleshoot, identify and repair technology equipment.

• Assist with the coordination of purchases pertaining to computer software and hardware, telephone and other technology systems.

• Assist with maintaining data integrity and confidentiality on computer information systems. Assist with maintaining and monitoring reliable back-ups to prevent loss of information.

• Communicate with associates across the organization, management specialists, technical personnel and/or vendors to assist with problem solving and to ensure that technology needs are met for the streamlined success of projects.


• Two-year certificate from college or technical school with a focus in Information Technology.

• Related experience with IT support, VOIP phones, Property Management Systems, POS Systems preferred with demonstrated abilities in providing support to end-users. On Call as needed.

SEND COMPLETE RESUME TO – Human Resources Office,

20595 Center St. E, Thief River Falls, MN 56701/ 1-800-881-0712



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