Target streamlines digital order shipping in Twin Cities and beyond
July 28, 2022
At 10:30 one recent morning, a few dozen cars pulled into the garage at Target's sortation center in northeast Minneapolis, and a countdown clock started.
Drivers scanned in, then waited for boxes to be carted to each vehicle. With the clock ticking down from 30 minutes, some drivers sprawled on the floor to arrange boxes, then stuffed them into trunks and seats. The scene repeats more than a dozen times a day as Target tries to get orders out faster and cheaper.
"If you are closer to the guest, you lower the shipping costs," said John Mulligan, chief operating officer for Target, in an interview. "And now we are taking that to its next evolution, and that is the sort center, where we can sort in a more granular level."