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Technology Support Technician - Red Lake School District, ISD#38

 

August 4, 2021

Technology Support Technician

Red Lake School District, ISD#38

P.O. Box 499, Red Lake, MN 56671

218-679-3353

Internal and External Posting: 08/03/2021 – 08/17/2021

Position Title: Technology Support Technician

Supervisor: Tech Coordinator

Revised: 07/26/2021

Terms: Fulltime – 214 day contract - Exempt

Qualifications: High school diploma, GED, or Associates degree, Low voltage license or experience preferred; Microsoft Certified Desktop Support Technician Certification (MCDST), trade school or college equivalency is preferred not required. Experience in a related field. Have a valid Minnesota drivers' license.

Position Overview (Basic Purpose of Position):

The Primary focus of the position is to provide direct support for computer end users in district buildings. Closing tickets assigned by the district coordinator that may have to do with computer, smartboard, printing services, windows-based software support along with all other district software. Installation of smartboards and other audio-visual devices in the district.

Additional purposes of position is to provide technology support to schools in the assigned School District Regions and serve as a technology resource in assisting the Technology Office in finding new solutions to the Red Lake School District's technology challenges. Installation of audio-video equipment purchased by the district.

PHYSICAL DEMANDS:

The physical demands described here must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.

Unless reasonable accommodations can be made, while performing this job the staff member shall:

1. Use strength to lift items to perform the functions of the job.

2. Sit, stand and walk for required periods of time.

3. Speak and hear.

4. Use close vision, color vision, peripheral vision, and depth perception along with the ability to focus vision.

5. Communicate effectively using proper grammar and vocabulary.

6. Reach with hands and arms and use hands and fingers to handle objects and operate tools, computers, and/or controls.

VERIFICATION OF COMPETENCY:

1. District application and resume'.

2. Required documentation outlined in the qualifications above.

3. Letters of reference from former employers, teachers, or other professional sources.

4. Employment interview.

 

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