IT Support Assistant - Seven Clans Casino TRF

** EXTERNAL POSITION OPENING **

IT Support Assistant

Rate of Pay: DOQ

Location: Thief River Falls, MN

Opens: January 22, 2020

Closes: Open Until Filled

POSITION OBJECTIVES

Under the general supervision of the IT Technician and the IT Director, the IT Support Assistant assists in maintaining, repairing, and troubleshooting desktop hardware and software packages; and also assists in supporting and maintaining various technology systems. The ideal candidate will be able to work diligently and accurately and will possess problem-solving skills in order to fix issues and ensure functionality.

DUTIES AND RESPONSIBILITIES

 Install computer software and hardware. Troubleshoot, identify and repair technology equipment.

 Assist with the coordination of purchases pertaining to computer software and hardware, telephone and other technology systems.

 Assist with maintaining data integrity and confidentiality on computer information systems. Assist with maintaining and monitoring reliable back-ups to prevent loss of information.

 Communicate with associates across the organization, management specialists, technical personnel and/or vendors to assist with problem solving and to ensure that technology needs are met for the streamlined success of projects.

PREFERRED MINIMUM QUALIFICATIONS

 Two-year certificate from college or technical school with a focus in Information Technology.

 Related experience with IT support, VOIP phones, Property Management Systems, POS Systems preferred with demonstrated abilities in providing support to end-users. On Call as needed.

SEND COMPLETE RESUME TO

victoria.mostrom@7clans.com – Human Resources Office,

20595 Center St. E, Thief River Falls, MN 56701/ 1-800-881-0712

Website: http://www.sevenclanscasino.com