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ASSISTANT HOTEL MANAGER - Seven Clans Casinos –Thief River Falls, MN

**POSITION OPENING**

ASSISTANT HOTEL MANAGER

RATE OF PAY: Depending upon experience

LOCATION: Seven Clans Casinos –Thief River Falls, MN

OPENS: April 6, 2021

CLOSES: April 20, 2021

POSITION OBJECTIVES:

The Assistant Hotel Manager is responsible for assisting the Hotel Manager in successfully operating the Hotel, Water Park and Gift Shop in a manner that is in compliance with applicable rules, regulations and applicable laws and within the approved budget.

DUTIES AND RESPONSIBILITIES:

Leadership:

o Provides support and leadership to the Team Members so they may achieve their jobs successfully.

o Responsible for training, coaching and performance evaluation of all assigned Team Members.

o Develops and implements schedules to meet guest service standards while maintaining fiscal responsibility.

o Recommends as appropriate, recommendations and suggestions to recognize, reward, transfer, suspend, terminate, recall, promote, discharge, evaluate, and/or discipline employees within the department, as necessary.

o Works various necessary shifts and positions in order to meet Guest demand to assure coverage.

Communications:

o Regularly interfaces with direct reports and ensures that communication flows to all associated Team Members.

o Takes steps to ensure that people absorb what is communicated to them, explains "the why" of our direction and tailors communication to people's level of understanding.

o Assures all reports are completed in a timely manner.

o Maintains an open door policy to listen to Team Member ideas and concerns.

o Is the expert in various required software in order to train Team Members as needed.

Department Operations:

o Follows both short and long-term goals that keep operations on budget.

o Actively observes individual and departmental progress and seeks, collects and reviews performance information with departmental Managers and team members.

o Ensures required supplies are available for staff members to provide the necessary levels of guest or support services.

REQUIRED QUALIFICATIONS:

Five years' experience as a supervisor or higher in the Hospitality industry is required.

An Associate's Degree in Business Administration or related area from a two-year college or university is preferred.

SEND COMPLETE APPLICATION/RESUME REQUEST TO:

victoria.mostrom@7clans.com Human Resources Office,

20595 Center St E. Thief River Falls, MN 56701, 1-800-881-0712

Website: http://www.sevenclanscasino.com

 

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