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WATER PARK EVENTS COORDINATOR - Seven Clans Casinos –Thief River Falls, MN.

 

February 7, 2020

**EXTERNAL POSITION OPENING**

WATER PARK EVENTS COORDINATOR

RATE OF PAY: Depending upon experience

LOCATION: Seven Clans Casinos –Thief River Falls, MN.

OPENS: February 6, 2020

CLOSES: February 20, 2020

SCOPE OF POSITION

Under direct supervision of the Water Park Manager, is responsible to ensure exemplary customer service is provided to guests of Seven Clans Casinos.

DUTIES AND RESPONSIBILITIES

• Explains facility amenities and meus to potential clients.

• Makes initial contact with guests prior to date of arrival on contract, verify birthday party package details and serves as the primary contact upon arrival date.

• Ensures that the designated areas for assigned birthday parties are set up according to contract prior to arrival.

• Greets guests as assigned to their station by welcoming them, introducing himself or herself by name.

• Explains menu items and takes beverage orders.

• Coordinate all contract food orders with food & beverage staff.

• Picks up guests order, ensures accuracy and quality, serves items to table, and asks if he or she can provide anything additional to the party.

• Checks each assigned table as often as possible, but at least every five to seven minutes to ensure all is well.

• Efficiently handles and resolves any concerns and questions guest may have.

• Notifies appropriate staff when assistance is needed.

• Maintains clean work areas and guest service areas.

• Thanks the guest for patronage and asks them to return soon.

• Ensures all assigned side work is completed prior to the end of each shift.

• Reports to work, takes authorized breaks and completes shift as scheduled. Notifies supervisor in accordance with procedures when unable to do so.

• Uses equipment and supplies as required to ensure standards are maintained in a safe manner.

• Ensures compliance with all applicable regulations, laws, internal policies/procedures, and internal control protocols.

• Performs other related duties as may be assigned by reporting senior.

• Assists in Arcade operations as needed and when party contracts are complete

REQUIRED QUALIFICATIONS

It is required the Events Coordinator have at least High School Diploma or GED.

SEND COMPLETE RESUME/TRANSFER REQUEST TO

victoria.mostrom@7clans.com Human Resources Office,

20595 Center St E. Thief River Falls, MN 56701/ 1-800-881-0712

Website: http://www.sevenclanscasino.com

 

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