U.S. Bank CEO reviews firing of two employees - and rules they broke to help customer

U.S. Bancorp will review rules that led to the firing of two employees who helped a customer outside normal channels just before Christmas, Chief Executive Andy Cecere told employees on Monday.

The move came after a New York Times columnist over the weekend published a column sharply criticizing the bank's actions and calling the episode one way "to understand how some companies have lost their souls."

http://www.startribune.com/u-s-bank-ceo-reviews-firing-of-two-employees-and-of-rule-they-broke-to-help-customer/567524962/