Red Lake Nation News - Babaamaajimowinan (Telling of news in different places)

U.S. Bank CEO reviews firing of two employees - and rules they broke to help customer


February 4, 2020

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U.S. Bank is reviewing policies that led to the firing of two employees who went to extra lengths to help a customer on Christmas Eve.

U.S. Bancorp will review rules that led to the firing of two employees who helped a customer outside normal channels just before Christmas, Chief Executive Andy Cecere told employees on Monday.

The move came after a New York Times columnist over the weekend published a column sharply criticizing the bank's actions and calling the episode one way "to understand how some companies have lost their souls."


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