Recruitment & Retention Counselor – Full-Time - RED LAKE NATION COLLEGE

RED LAKE NATION COLLEGE

Position Description

POSITION TITLE: Recruitment & Retention Counselor – Full-Time

DEPARTMENT: Student Services

REPORTS TO: Director of Student Success

CLASSIFICATION: Non-Exempt

REVISED: January 2020

DEADLINE: Open until filled

PRIMARY FUNCTIONS: The purpose of this position is to effectively recruit new students and to help successfully retain new and returning students.

ACCOUNTABILITY: The Recruitment & Retention Counselor reports directly to the Director of Student Success.

ESSENTIAL RESPONSIBILITIES: Essential responsibilities and duties may include, but are not limited to the following:

● Represent RLNC both on and off campus to prospective students, parents, secondary school counselors and other individuals or organizations involved in the college selection process.

● Make presentations to high school students explaining the benefits of attending RLNC.

● Plan and implement recruitment activities for high schools, college fairs, community events, etc. Prepare a calendar of these activities and provide a copy to the Director of Student Success.

● Develop and maintain professional work relationships and positive, regular communication with Red Lake High School staff and all surrounding high school staff.

● Welcome prospective students by arranging and conducting campus tours, conducting follow-up activities such as contacting students via phone, email, or postcard.

● Maintain a recruitment log, including when, where, and outcome of contact made with prospective students. Provide a copy of this log to the Director of Student Success on a bi-weekly basis.

● Provide semester reports of recruitment activities to ensure the college reaches its annual and semester recruiting goals. Provide a copy of this report to the Director of Student Success.

● Maintain a travel log, including when, where and outcome of recruitment efforts.

● Establish good, accurate student information files on all prospective students and become familiar with all prospective students.

● Work with the Director of Student Success and faculty to help identify students who are having academic or attendance difficulties.

● Refer students requiring additional assistance to the appropriate support service.

● Assist students in completing the FAFSA.

● Serve as a Success Mentor for a caseload of students and meet with them regularly to review their needs and progress.

● Collaboratively work with all staff to identify early, assist, and monitor RLNC "at risk" students who appear to be struggling academically or socially and intervene early.

● Assist the College in facilitating the resolution of faculty and student issues that require a thorough knowledge of at-risk students.

● Create an effective meeting and communication system to maintain contact with students, staff, and faculty members to help with student retention.

● Assist Student Success Counselors & Registrar with student admissions process as needed.

● Assist the Director of Student Success and Registrar by collecting data regarding enrollment and retention.

● Work closely with Administrative Team on mandatory higher education reporting.

● Other duties as assigned.

EXPERIENCE/REQUIREMENTS:

● Knowledge of and commitment to the mission of RLNC.

● Knowledge of Anishinaabe culture and demonstrated ability to work with Native communities.

● Knowledge of technology used in educational programs and services.

● Excellent ability to communicate effectively verbally and in writing.

● Ability to work effectively with groups of diverse ages and educational backgrounds.

● Ability to effectively coordinate recruitment events.

● Ability to exhibit leadership in program and budget management and planning.

● Ability to work effectively as a team member of the RLNC.

● Ability to provide outstanding quality customer service and support to students, RLNC staff members and all community and college stakeholders.

● Be willing to continue education and training.

● Administrative experience working with students in higher education is highly preferred.

● Must be a positive, supportive, energetic and encouraging type of person to help motivate students to attend college and stay in school.

● Friendly, outgoing type of personality is required since this is a position that interacts intensely with the public both within and outside of the college.

● Must be able to develop trust and positive relationships with all students.

EDUCATION/QUALIFICATIONS:

● BA or BS degree required.

● Red Lake Nation College graduate is preferred.

● Some experience in higher education as a student or staff is required.

● Administrative experience working with students in higher education is highly preferred.

● Must be positive, supportive, energetic, and encouraging to help motivate students to attend college and stay in school.

● Friendly, outgoing personality is required since the position interacts intensely with the public both within and outside of the college.

● Must be able to develop trust and positive relationships with all students.

LICENSES AND OTHER REQUIREMENTS:

● Must pass a pre-employment criminal background check.

● Must pass a pre-employment drug and alcohol test.

● Possession of a valid MN driver's license.

This position follows our Red Lake Tribal Member and Indian Preference Policy.

HOW TO APPLY:

Please email an employment application, resume, unofficial graduate transcript and a short recruiting powerpoint sample to Mandy Schram, Vice President of Operations and Academic Affairs, mandy.schram@ rlnc.education. Employment applications can be found at: https://www.rlnc.education/employment-forms