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**EXTERNAL POSITION OPENING **
HOTEL MANAGER
RATE OF PAY: Depending upon experience
LOCATION: Seven Clans Casinos – Thief River Falls, MN
OPENS: September 5, 2019
CLOSES: Until Filled
POSITION OBJECTIVES:
Under the general supervision of the General Manager is responsible to oversee the hotel operations for Seven Clans Casinos.
DUTIES AND RESPONSIBILITIES:
• Responsible for supervision of all hotel staff including: supervisors, front desk, reservations, guest services, auditors, porters and, housekeeping department.
• Responsible for smooth operations of hotel at all times, ensures guest services are provided and all areas are staffed; handles customer grievances as they arise.
• Responsible for training of personnel, evaluating, correcting deviations and praising. Participates in the performance review processes.
• Reviews financial information to optimize business revenues.
• Coordinates efforts between affected departments for promoting the smooth operations of the business.
• Reviews inventory to ensure proper quantities are maintained; places orders when necessary.
• Inspects and evaluates property for maintenance repairs and ensures compliance with appropriate regulations.
• Recommends policy and/or procedural changes; develops and maintains procedures within department.
• Reviews paperwork of department and ensures completeness and accuracy, including performance evaluations and reporting requirements.
• Ensures regulations, policies and procedures are adhered to and maintained.
• Analyzes and recognizes deficiencies or problem areas and provides solutions to achieve desired results.
• Participates in the review of associates and completes necessary paperwork as required by established policies and procedures. Maintains training program for departmental new hires.
REQUIRED QUALIFICATIONS:
It is required the Hotel Manager have a Bachelor's Degree in the Hospitality Industry and GED, experience preferred.
SEND COMPLETE RESUME/TRANSFER REQUEST TO:
victoria.mostrom@7clans.com – Human Resources Office,
20595 Center St E. MN 56701 1-800-881-0712
Website; http://www.sevenclanscasino.com
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