500,000 calls to DMV got a busy signal -- in two months

More than eight months after it was launched, Minnesota’s troubled computer system for vehicle titles and license plates continues to overwhelm the state’s customer service center.

Most callers get a busy signal, and most emails take days — or weeks — for a response. The volume — hundreds of thousands of calls each month — is staggering.

https://www.twincities.com/2018/04/10/the-dmv-mess-has-overwhelmed-customer-service-most-callers-get-busy-signal/