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Medical Support Assistant (2 Vacancies) - Indian Health Service


Medical Support Assistant - Indian Health Service

2 vacancies in the following location:

Red Lake, MN

Work Schedule is Full Time - Permanent

Opened Tuesday 6/21/2016 (1 day(s) ago)

Closes Tuesday 7/5/2016 (13 day(s) away)

Salary Range

$28,886.00 to $42,012.00 / Per Year

Series & Grade


Promotion Potential


Supervisory Status


Who May Apply

Candidates eligible under Indian Preference authority; Federal employee serving on career/career-conditional appointments; reinstatement eligibles; applicants eligible for

Control Number


Job Announcement Number



Become a part of an innovative, dynamic, nationwide organization of dedicated health care providers working to meet the individual health care needs of American Indians and Alaska Natives. Indian Health Service (IHS) employees are considerate in our care, creative in our approach, enthusiastic about our work and compassionate with our patients.

Our lifestyle is adventurous, community oriented and focused on service and problem solving as part of a professional interdisciplinary team. Join us in improving the health outcomes of 2.2 million American Indians and Alaska Natives.

ORGANIZATIONAL LOCATION: Department of Health and Human Services (DHHS), Indian Health Service (IHS), Northern Plains Region, Bemidji Area, Red Lake IHS Hospital, Division of Administrative Services, Business Office, Patient Registration, Red Lake, Minnesota.

The purpose of this position is to provide registration and eligibility services.

The IHS is required by law to give absolute preference to qualified applicants who meet the Secretary of the Interior's definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3. The IHS is an Equal Opportunity Employer.


Provides patient registration and eligibility services, obtain and process demographic and insurance information for alternate resources, contract health service and private or commercial medical insurance.Assists patients in completing new or updated forms for the Patient Registration System.Determines the eligibility of alternate resources or patients seeking health care. Adhere to privacy and confidentiality policies and procedures regarding patient information. Performs other related duties as assigned.

Travel Required

Occasional Travel Travel may be required for training and/or other work related duties.

Relocation Authorized


Job Requirements

Key Requirements

Selectee will be subject to a pre-employment fingerprint check. Selectee will be subject to a background investigation. Selectee will be subject to a trial period. More than one selection may be made from this announcement. Subject to rotating shifts: nights/weekend/holidays. U.S. Citizenship is required


To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume.


Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks:

GS-04: GS-04 one (1) year of general experience or two (2) years above high school. GS-05: GS-05 one year equivalent to at least the GS-04 and/or four (4) years above high school.

General Experience:

Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.

Specialized Experience:

Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Applicants who have the 1 year of appropriate specialized experience, as indicated in the table, are not required by this standard to have general experience, education above the high school level, or any additional specialized experience to meet the minimum qualification requirements.


Successfully completed education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite is creditable at grades GS-03 through GS-05 for all positions. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university

Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

You must meet the requirements of the job by 11:59 pm (Eastern Standard Time) of the closing date: Tuesday, July 05, 2016

Security Clearance

Q - Nonsensitive

Department Of Health And Human Services

Indian Health Service


Heather Dow

Phone: (218)444-0493



Indian Health Service




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