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Medical Support Assistant - Indian Health Service Red Lake

Medical Support Assistant

Indian Health Service

1 vacancy in the following location: Red Lake, MN

Work Schedule is Full Time - Permanent

Opened Wednesday 4/20/2016 (5 day(s) ago)

Closes Wednesday 5/4/2016 (9 day(s) away)

Salary Range

$28,886.00 to $42,012.00 / Per Year

Series & Grade


Promotion Potential


Supervisory Status


Who May Apply

Candidates eligible under Indian Preference authority; Federal employee serving on career/career-conditional appointments; reinstatement eligibles; applicants eligible for non-competitive appointment; VEOA/VRA/30% disabled veterans; CTAP/ICTAP; Schedule A eligibles; PHS Commissioned Corps Personnel

Control Number


Job Announcement Number


Job Overview


Become a part of an innovative, dynamic, nationwide organization of dedicated health care providers working to meet the individual health care needs of American Indians and Alaska Natives. Indian Health Service (IHS) employees are considerate in our care, creative in our approach, enthusiastic about our work and compassionate with our patients.

Our lifestyle is adventurous, community oriented and focused on service and problem solving as part of a professional interdisciplinary team. Join us in improving the health outcomes of 2.2 million American Indians and Alaska Natives.

ORGANIZATIONAL LOCATION: Department of Health and Human Services (DHHS), Indian Health Service (IHS), Northern Plains Region, Bemidji Area, Red Lake IHS Hospital, Division of Administrative Services, Business Office, Red Lake, Minnesota.

The purpose of this position is to perform general clerical duties involved in the operation of the Urgent Care/Emergency Room.

The IHS is required by law to give absolute preference to qualified applicants who meet the Secretary of the Interior's definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3. The IHS is an Equal Opportunity Employer.


Keeps Urgent Care/Emergency Room records in order. Refers to Care Manager at the end of the shift all patients who need to return to clinic for follow up or recheck. Preparers charts for admission. Interviews patients to obtain pertinent registration information and enters data into RPMS computer system.

Travel Required

Occasional Travel Travel may be required for training and/or other work related duties.

Relocation Authorized


Job Requirements

Key Requirements

Selectee will be subject to a pre-employment fingerprint check. Selectee will be subject to a background investigation. Selectee will be subject to a trial period. U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959


To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume.


Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks:

GS-04: One (1) year of general experience and/or two (2) years above high school. GS-05: One (1) year of specialized experience equivalent to at least the GS-04 grade level and/or four (4) years above high school.

General Experience: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position.

Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position.

Examples of Specialized Experience:

Experience in keeping patient records in order with all EHR forms properly identified. Experience in following protocol for collecting, labeling and transporting of specimens. Experience in performing clerical duties related to procedures such as transfers and notifies the appropriate departments and staff of patient disposition. Experience in receiving phone calls and assessing the patient's need for routine, urgent, and emergent appointments with appropriate provider and clinic.

Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

You must meet the requirements of the job by 11:59 pm (Eastern Standard Time) of the closing date: Wednesday, May 04, 2016

Security Clearance

Q - Nonsensitive


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