IT Specialist - Red Lake Indian Health Service

https://www.usajobs.gov/GetJob/ViewDetails/433145000

Job Title: IT Specialist

Department: Department Of Health And Human Services

Agency: Indian Health Service

Job Announcement Number: IHS-16-BJ-1655889-ESEP/MP

SALARY RANGE:

$71,012.00 to $92,316.00 / Per Year

OPEN PERIOD:

Thursday, March 17, 2016 to Wednesday, March 30, 2016

SERIES & GRADE:

GS-2210-12

POSITION INFORMATION:

Full Time - Permanent

DUTY LOCATIONS:

1 vacancy in the following location:

Red Lake, MN View Map

WHO MAY APPLY:

Candidates eligible under Indian Preference authority; Federal employee serving on career/career-conditional appointments; reinstatement eligibles; applicants eligible for non-competitive appointment; VEOA/VRA/30% disabled veterans; CTAP/ICTAP; Schedule A eligibles; PHS Commissioned Corps Personnel

SECURITY CLEARANCE:

Public Trust - Background Investigation

SUPERVISORY STATUS:

Yes

JOB SUMMARY:

Become a part of an innovative, dynamic, nationwide organization of dedicated health care providers working to meet the individual health care needs of American Indians and Alaska Natives. Indian Health Service (IHS) employees are considerate in our care, creative in our approach, enthusiastic about our work and compassionate with our patients.

Our lifestyle is adventurous, community oriented and focused on service and problem solving as part of a professional interdisciplinary team. Join us in improving the health outcomes of 2.2 million American Indians and Alaska Natives.

Organizational Location: Department of Health and Human Services, Indian Health Service, Great Plains Region, Bemidji Area, Red Lake Service Unit, Administrative Services Division, Information Technology Department, Red Lake, Minnesota.

The primary purpose of this position is to provide strategic and tactical planning, development evaluation, and coordination of the information systems including line management of corporate information and communication systems/projects including voice, data, and imaging.

The IHS is required by law to give absolute preference to qualified applicants who meet the Secretary of the Interior's definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3. The IHS is an Equal Opportunity Employer.

TRAVEL REQUIRED

Occasional Travel

Travel may be required for training and/or other work related duties.

RELOCATION AUTHORIZED

No

KEY REQUIREMENTS

Selectee will be subject to a pre-employment fingerprint check.

Selectee will be subject to a background investigation.

Selectee will be subject to a Supervsiory probationary period.

U.S. Citizenship is required

Selective Service Registration is required for males born after 12/31/1959

DUTIES:

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Major Duties:

Plans work to be accomplished by subordinates and prepares schedules for completion of work.

Implement and maintain information systems strategic plan (AOP Plan) for meeting current and future information needs of the Red Lake Indian Health Service.

Prepare and maintain operating and capital budgets for Information Technology Department and monitor information service activities and costs related to the overall utilization of resources required to meeting the organizational information systems requirements.

Ensure that proper staffing resources are identified, recruited, and trained to maintain the highest level of service.

Develop, monitor, evaluate, and report on systems of assurance and control over the confidentiality, security, integrity, and uses of enterprise-wide data. Serves as the ISSO for the hospital.

QUALIFICATIONS REQUIRED:

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To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume.

BASIC REQUIREMENT(S):

Individual Occupational Requirements

Requirements

GS-12: One (1) year of specialized experience equivalent to at least the next lower grade level.

Experience:

Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate

GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND

Specialized Experience: Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

Examples of Specialized Experience:

Overseeing employees in executing development, implementation, and operations and maintenance activities for IT systems;

Developing and implementing servicing standards and operating procedures/protocols for clients;

Improving operational effectiveness and efficiency in technical direction of the product lines and staff performance in areas such as software lifecycle management, change control procedures, data base administration, security, and resource management for non-sensitive and critical sensitive data handling.

Directing the day-to-day activities of IT functions in a complex system environment;

Leading teams in delivering systems that meet customer requirements; communicating with employees, contract support, and customers the relationships of multiple integrated systems and what solutions are available within in IT systems

SUPERVISORY OR MANAGERIAL ABILITIES: Candidates must have demonstrated in their work experience or training that they possess, or have the potential to develop, the qualities of successful supervision, as listed below:

A. Assign to and review work of subordinates, train and work effectively with subordinates from a variety of backgrounds and with different levels/areas of training.

B. Accomplish the quality and quantity of work expected within set limits of cost and time.

C. Plan own work and carry out assignments effectively.

D. Communicate with others effectively both orally and in writing, in working out solutions to problems or questions relating to the work.

E. Understand and further management goals as these affect day-to-day work operations.

F. Develop improvements in or design new work methods and procedures.

Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

You must meet the requirements of the job by 11:59 pm (Eastern Standard Time) of the closing date: Wednesday, March 30, 2016

HOW YOU WILL BE EVALUATED:

You will be evaluated to determine if you meet the minimum qualifications required and on the extent to which your application shows that you possess the knowledges, skills, and abilities associated with this position. To determine if you are qualified for this position, a review of your resume and supporting documentation will be made and compared against the qualifications as defined in the qualifications section of this vacancy announcement and your responses to the assessment questions.

You will be further evaluated/rated based on the information provided in your resume (your resume must state specific duties that relate to this position) and your responses to the assessment questions to determine your competency in the following:

System Administration

Attention to Detail

Computer Systems Maintenance

Written Communication

Customer Service

You will receive a numeric rating based on your responses to the assessment questionnaires. If after reviewing your resume and responses to the assessment questions, a determination is made that you have overstated your qualifications and or experience, you may lose consideration.

The following links below provide information on how you may be eligible for various hiring authorities. If you are a Veteran, qualified CTAP and ICTAP eligible, or an individual with a disability, please refer to the following links below for additional guidance:

Veterans , i.e. (VEOA, VRA, and 30% or more disabled)

Career Transition Assistance Program (CTAP )

Interagency Transition Assistance Program (ICTAP)

Schedule A Appointments for the Disabled

Click here to view vacancy questions: View Assessment Questions. All documents above MUST be received by 11:59 pm (Eastern Standard Time) of the closing date of, Wednesday, March 30, 2016, to be considered.

BENEFITS:

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You can review our benefits at https://help.usajobs.gov/index.php/Pay_and_Benefits

OTHER INFORMATION:

Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which annual leave is earned.

CONDITIONS OF EMPLOYMENT:

Security Clearance: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. You will receive instructions on how to obtain and submit fingerprints and background investigation documentation. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges.

Measles and Rubella immunization required for selectees born after 1957. Seasonal Influenza immunization is required for civilian health care facility staff working in Indian Health Service health care facilities.

A one-year supervisory/managerial probationary period may be required upon selection/placement.

Position covered under P.L. 101-630.

Position subject to call back and standby.

Selectee(s) are required to have a viable bank account at a financial institution for electronic direct deposit of salary payment.

IHS - Operated Properties are tobacco free

HOW TO APPLY:

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To apply for this position, you must provide a complete Application Package. See required documents below.

Click 'Apply Online' to create an account or log in to your existing USAJOBS account.

Follow the prompts to complete the assessment questionnaire and upload required documents.

Please ensure you click the Submit My Answers button to submit your application.

Applications must be received by the closing date of the announcement to receive consideration.

Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by clicking Apply Online in the vacancy announcement and re-selecting your resume and/or other documents from your USAJOBS account.

To fax supporting documents you are unable to upload, complete this cover page http://staffing.opm.gov/pdf/usascover.pdf using the following 1655889. Fax your documents to 1-478-757-3144.

You are highly encouraged to submit your application package and complete your assessment questionnaire on-line. If you cannot complete your application package online:

Click to view and print the assessment questionnaire View Occupational Questionnaire.

Print this 1203FX form to provide your response to the assessment questionnaire http://www.opm.gov./Forms/pdf_fill/OPM1203fx.pdf

You are limited to selecting 10 locations.

Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

PLEASE NOTE: When completing the 1203-FX, be sure to select only one response for each question. Selecting more than one response for a question may result in your application package being rated ineligible. In Section 25 of the Occupational Questionnaire, you may notice that the numbering restarts with number one. When entering your responses on the 1203-FX form please continue to enter your responses on the next available number within this section. The numbers on the 1203-FX will not match the Occupational Questionnaire once it restarts with number one.

Submission of a resume' or a 1203FX form alone IS NOT a complete application. This position requires the completion of additional forms and/or supplemental materials as described under Required Documents section.

The IHS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office (Heather Dow, (218)444-0493, and/or HEATHER.DOW@IHS.GOV.) The decision on granting reasonable accommodation will be on a case-by-case basis.

For additional questions please see our Frequently Asked Questions (FAQs) found here: http://www.ihs.gov/jobs/index.cfm?module=search&option=faq

REQUIRED DOCUMENTS:

Required Documentation for Eligibility and Preference:

Resume - You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that includes beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed, annual salary, and description of job duties. Include name and address of employer; supervisor name and telephone number.

Indian Preference Applicants - If claiming Indian preference, applicants must provide a completed copy of the Form BIA-4432, "Verification of Indian Preference for Employment in the BIA and IHS Only." Indian preference will not be given unless a properly signed and dated form is submitted with your application, including any verification by an authorized Tribal Representative or BIA Official of tribal enrollment records. For detailed instructions, see form BIA-4432. Refer to BIA-4432 link: http://www.bia.gov/cs/groups/xois/documents/document/idc1-029504.pdf. When an Indian Preference candidate possesses Veteran's preference the rules regarding Veterans' preference apply under ESEP and the applicant must provide documentation in order to receive preference.

Veteran's Preference – If claiming Veteran's Preference provide a copy of your DD214 Form (Member 4 copy). To claim 10-Point Veteran's Preference, submit a SF-15 Application (http://www.opm.gov/forms/pdf_fill/SF15.pdf) along with the appropriate supporting documentation. For additional information regarding Veteran's Preference visit: http://www.fedshirevets.gov

Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP) – If you are claiming CTAP/ICTAP, follow the instructions below: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf.

Current or former Federal employee: Include your most recent SF50 or if Reinstatement eligible include your Career SF-50.

Noncompetitive eligibles – submit additional documents to prove your eligibility to apply to this vacancy.

Childcare Addendum form: is required and must be included for this position and is available for downloading at: https://www.ihs.gov/DHR/includes/themes/newihstheme/display_objects/documents/applicants/OF306AddendumToDeclarationForFederalEmployment.pdf

Your application package MUST be complete by 11:59 pm Eastern Standard Time (EST) on Wednesday, March 30, 2016, the closing of this announcement.

AGENCY CONTACT INFO:

Heather Dow

Phone: (218)444-0493

Email: HEATHER.DOW@IHS.GOV

Agency Information:

Indian Health Service HR Center

APPLY ONLINE OR BY FAX ONLY

SEE INSTRUCTIONS UNDER THE

HOW TO APPLY TAB, MD

20852

WHAT TO EXPECT NEXT:

You can track the progress of your application package via your USAJOBS account. You will receive an acknowledgement from USAJOBS that your submission was successful once we have received your on-line occupational questionnaire, resume, and any supporting documentation. You will be notified of the status of your application via your USAJOBS Account after we conduct a qualification review of your complete application package. You will be contacted if further evaluation or interviews are required. Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background check, and/or verification of your education. If you are selected, you will be contacted personally by the Human Resources (HR) office posting this announcement.

You will no longer need to call the HR Office to determine your application status. USAJOBS has added an alert setting to their system to provide status updates for applicants. You can elect to activate the status updates from your USAJOBS profile at any point during the application process.

If all required documentation is not submitted with your application you will lose consideration. It is the applicant's responsibility to verify that information and documents entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.

~ ~ ~ Indian Health Service is an Equal Opportunity Employer ~ ~ ~