New checkpoint at MSP opens with long lines, wrinkles to iron out
The opening of a new $17 million checkpoint at Minneapolis-St. Paul International Airport on Tuesday came with a few hiccups, and that, combined with more passengers than usual trying to get through screening after the long holiday weekend, led to slightly longer wait times. During the early morning crush, lines spilled out of the queuing area and into the lobby.
“The queue is still a work in progress,” said Cliff Van Leuven, federal security director for the Transportation Security Administration in Minnesota. “It’s like any move into a new office. It takes a while to get up to speed and get bugs sorted out. There is a learning period.”