Red Lake Nation News - Babaamaajimowinan (Telling of news in different places)

Callers flood MNsure ahead of deadline for January coverage

 


Last-minute shoppers endured long waits at the MNsure call center as the state’s health insurance exchange, insurers and consumer advisers all reported heavy traffic before Monday’s deadline for January coverage.

Callers to MNsure on Sunday waited an average of nearly 50 minutes on hold, according to figures reported Monday by the government-run exchange. By 3 p.m. on Monday, callers were waiting an average of 53 minutes.

The Sunday figure was the longest average daily wait during the current open enrollment period, which started Nov. 1.

http://www.startribune.com/mnsure-reports-waits-at-call-center-nearing-50-minutes/363661491/

 

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