More retailers create friendlier return policies

There’s good news for consumers this holiday season. The chances of getting many happy returns after Christmas have improved a bit.

According to the annual survey of return policies by Consumerworld.org, more online stores are offering free return shipping. In addition, many retailers are allowing gifts bought in November to be returned into mid or late January.

“Bricks-and-mortar stores know that they may get more business if they have nicer return policies,” said Edgar Dworsky, founder of Consumerworld.org. “Internet retailers often have lower prices and quick delivery. Bricks-and-mortar stores realize that fair return policies bring people back.”

http://www.startribune.com/more-retailers-making-friendlier-return-policies/362694341/