Sign up for this week's Oshkiimaajitahdah Workshop - Customer Service Training on Thursday 10am-4pm
If you have clients or employees who you would like to attend, please email me or call to 218.679.3350 ext 147 by Wednesday noon to reserve a space.
Here is a short description of the workshop.
*11/21/13 at 10:00AM-4:00PM Customer Service - *The Customer Service course covers the basics of customer service.
ü Learn how to build and maintain their customer base.
ü Be able to define "Superior Service".
ü Learn Effective Communication Skills.
ü Learn how to manage their professional image.
ü Learn techniques in telephone usage/netiquette
ü Learn techniques on handling customer complaints.
ü Learn how to deal with difficult and diverse customers.
Participants will receive a CEU from BSU/NTCMN and a certificate of completion.
Education Program Coordinator
218.679.3350 ext 147