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HOTEL MANAGER - Seven Clans Casinos –Thief River Falls

** POSITION OPENING **

HOTEL MANAGER

RATE OF PAY: Depending upon experience

LOCATION: Seven Clans Casinos –Thief River Falls, MN

OPENS: July 26, 2012

CLOSES: August 9, 2012

POSITION OBJECTIVES:

Under the general supervision of the General Manager is responsible to oversee the hotel operations for Seven Clans Casinos.

DUTIES AND RESPONSIBILITIES:

• Responsible for supervision of all hotel including: supervisors, front desk, reservations, guest services, auditors, porters, housekeeping department.

• Responsible for smooth operations of hotel at all times, ensures guest services are provides and all areas are staffed; handles customer grievances as they arise.

• Responsible for training of personnel, evaluating, correcting deviations and praising. Participates in the performance review processes.

• Reviews financial information to optimize business revenues.

• Coordinates efforts between affected departments for promoting the smooth operations of the business.

• Reviews inventory to ensure proper quantities are maintained; places orders when necessary.

• Inspects and evaluates property for maintenance repairs and ensures compliance with appropriate regulations.

• Recommends policy and/or procedural changes; develops and maintains procedures within department.

• Reviews paperwork of department and ensures completeness and accuracy, including performance evaluations and reporting requirements.

• Ensures regulations, policies and procedures are adhered to and maintained.

• Analyzes and recognizes deficiencies or problem areas and provides solutions to achieve desired results.

• Participates in the review of associates and completes necessary paperwork as required by established policies and procedures. Maintains training program for departmental new hires.

REQUIRED QUALIFICATIONS:

It is required the Hotel Manager have a Bachelor’s Degree in the Hospitality Industry and equivalent experience preferred.

SEND COMPLETE RESUME/TRANSFER REQUEST TO:

Seven Clans Casinos – Human Resources Office, Thief River Falls, MN

 

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