F & B Snack Bar Cashier/Attendant
Seven Clans Casinos –Thief River Falls, MN
F&B SNACK BAR CASHIER/ATTENDANT
RATE OF PAY: According to pay scale
LOCATION: Seven Clans Casinos –Thief River Falls, MN
OPENS: July 05, 2011
CLOSES: July 19, 2011
Under the direct supervision of the prevailing Snack Bar Manager, is responsible to ensure exemplary customer service is provided to guests of Seven Clans Casinos.
DUTIES AND RESPONSIBILITIES:
Responsible for opening and/or closing the Snack Bar in accordance with operating procedures, safety and sanitation regulations and cash control policies and procedures.
Greets guests as assigned to their station by welcoming them, introducing himself/herself by name, presents menus, and takes initial drink orders.
Explains daily specials, takes guests’ menu orders.
Prepares dishes up and serves food and beverage menu items offered at the snack bar according to established recipes and procedures.
Requires knowledge, skills, and experience in accurately handling various forms of cash transactions, decision-making, problem solving, complaint resolution, and customer service.
Follows all operating procedures, safety and sanitation regulations and departmental policies and procedures.
Ensures appearance of Snack Bar and work areas are maintained in a clean and functional manner.
Notifies appropriate staff members when assistance is needed.
Efficiently handles and solves any concerns and questions guests may have.
Thanks the guests for their patronage and asks them to return soon.
Ensures all assigned side work is completed prior to the end of each shift.
Reports to work, takes authorized breaks, and completes shift as scheduled. Notifies supervisor in accordance with procedures when unable to do so.
Uses equipment and supplies as required to ensure standards are maintained in a safe manner.
Ensures compliance with all applicable regulations, laws, internal policies/procedures, and internal control protocols.
Performs other related duties as may be assigned by reporting senior.
Provides friendly, quality customer service in a timely fashion to all guests.
It is required a F&B Snack Bar Attendant have at least a High School Diploma or GED
SEND COMPLETE TRANSFER REQUEST TO:
Seven Clans Casinos – Human Resources Office, Thief River Falls, MN