Red Lake Nation News - Babaamaajimowinan (Telling of news in different places)

GUEST SERVICE REPRESENTATIVE - Seven Clans Casinos –Thief River Falls, MN

 


RATE OF PAY: Depending upon experience

LOCATION: Seven Clans Casinos –Thief River Falls, MN

OPENS: May 09, 2011

CLOSES: May 23, 2011

POSITION OBJECTIVES:

Under the general supervision of the Guest Service Manager is responsible to oversee guest services for Seven Clans Casinos.

DUTIES AND RESPONSIBILITIES:

• Receives guests, greets customers and answers questions regarding facility and promotions.

• Oversees activities in Guest Services/Player’s Club, ensures record keeping is maintained, inventory stocked and points applied appropriately.

• Assists in conducting on-site promotions. Coordinates efforts between departments, displays literature, answers customer questions, and distributes promotional items.

• Coordinates activities with affected departments, ensure communication is maintained in a timely manner.

• Greets groups and processes applicable promotional items.

• Routes guests to appropriate personnel when presented with a question or problem not completely sure of.

• Handles gaming coupons in accordance to established procedures.

• Responsible to ensure policies and procedures are adhered to and maintained.

• Analyzes and recognizes deficiencies or problem areas and provides solutions to achieve desired results.

REQUIRED QUALIFICATIONS:

It is required the Guest Services Representative have a

High School Diploma or GED.

SEND COMPLETE RESUME/TRANSFER REQUEST TO:

Seven Clans Casinos – Human Resources Office, Thief River Falls, MN

 

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