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GROUP SALES BANQUET ATTENDANT - Seven Clans Casinos –Thief River Falls

 

**POSITION OPENING**

GROUP SALES

BANQUET ATTENDANT

RATE OF PAY: According to pay scale

LOCATION: Seven Clans Casinos –Thief River Falls, MN

OPENS: December 11, 2012

CLOSES: December 25, 2012

POSITION OBJECTIVES:

Under the direct supervision of the prevailing Banquet Supervisor, is responsible to ensure exemplary customer service is provided to guests of Seven Clans Casinos.

DUTIES AND RESPONSIBILITIES:

 Provides friendly, quality customer service in a timely fashion to all guests.

 Responsible to ensure timely service is provided to all guests. Acknowledges and responds to guests immediately.

 Greets all guests in a friendly and professional manner.

 Reviews guest check and double checks for accuracy.

 Operates in accordance to approved policies and procedures.

 Ensures all transactions are recorded properly.

 Checks with guests to see if order is/was satisfactory or if any other items are requested. Promptly notifies supervisor of any complaints or problems.

 Assists guests with routine questions, contacts appropriate staff member with any questions that cannot be answered.

 Assists Servers and Bus Personnel as required.

 May assists kitchen personnel in food preparation if needed.

REQUIRED QUALIFICATIONS:

It is required Banquet Attendant/Server have at least a High School Diploma or GED.

SEND COMPLETE TRANSFER REQUEST TO:

Seven Clans Casinos – Human Resources Office, Thief River Falls, MN

 

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